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Four Steps to Retain Customers Through an Excellent Customer Experience

Four Steps to Retain Customers Through an Excellent Customer Experience

by Aveline Clarke | Mar 4, 2020 | Customer Journey Mapping, Marketing Automation

Providing an excellent customer experience and retaining customers is one of the most critical aspects of creating a successful business. In this article, I am going to expand on the ways a business owner can adopt some straightforward yet powerful strategies to...
What is Customer Journey Mapping? And Why Should You Care?

What is Customer Journey Mapping? And Why Should You Care?

by Aveline Clarke | Feb 26, 2020 | Branding, Customer Journey Mapping, Marketing Automation

Whether you’re new to business or are an experienced business owner, you may not have come across the term “Customer Journey Mapping”. What is Customer Journey Mapping? And Why Should You Care?   And Why Should You Care? Let me explain…  ...
Automation Throughout the Customer Journey – It’s Not as Difficult as You Think

Automation Throughout the Customer Journey – It’s Not as Difficult as You Think

by Aveline Clarke | Feb 19, 2020 | Customer Journey Mapping, Marketing Automation

When I’m asked the question, “How do I use automation throughout the customer journey?” the first thing I respond with is, “It’s not as difficult as you think”. Now let me explain to you more about Marketing Automation and why...
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